The retail and distribution environment relies on speed and accuracy – two qualities that don’t always sit together easily. Incident Desk helps managers stay on top of the complexities of their national distribution centres or internationally distributed retail outlets. That’s because the system delivers real-time on- and offline mobility solutions that keep managers informed, while the powerful analysis tools enable them to become truly proactive.

Features:

• Provides a real-time single-view dashboard view of all activities.

• Efficiently logs and tracks all service providers and processes.

• Enables the monitoring of service providers.

• Promotes full distribution centre compliance providing real-time information on service providers and their actions.

• Ensures health and safety, capturing in real-time accidents or dangerous activities.

• Improves security by ensuring that the correct number of security personnel are performing the duties.